How to Find the Best Auto Glass Company For Your Vehicle

So much depends on the auto glass in our vehicles. We know that the windshield and other glass, like side and back windows, keep bugs and debris from flying in with the wind. But did you also know that they play a huge role in the structural integrity of your vehicle? They do, especially in the case of a collision, particularly a rollover accident.

This is why you must get any damage to your windshield taken care of as soon as they’re discovered. Even the smallest chip can spread quickly and put you and your passengers at severe risk. If you found a chip or crack and are searching for a reputable auto glass company, you found the right place. 

In this blog, we’ll go over everything you need to look for when you’re searching for the best auto glass company for your vehicle. 

Reputation

One of the best ways to learn about a company is by talking to former customers. Since you can't call them directly, the next best thing is to check out their reviews. While the positive reviews on a company’s website are likely authentic, you may want an unbiased opinion. We recommend checking Yelp or Google reviews for authenticity.

Check out Riteway’s 100+ 5-star Google reviews here!

Experience

When people say you learn by doing, they aren’t kidding. Many industries rely on job experience, and auto glass is no different. Let me ask you: would you rather have an auto glass technician who has been working on windshields for five years or one who just started their career?

Experience is the best education anyone can get, and that’s the level of expertise you want in the technician who repairs or replaces your windshield. 

Certifications

Reputable auto glass companies have technicians who are certified in the safety standards required for the industry. When you search the internet and your local area for a reputable auto glass company, you want to ask about their certifications. When they’ve gone through the trouble of getting certified by the right organizations, you can trust they’re compliant with safety procedures. 

Services Provided

If your vehicle has any Advanced Driver Assistance Systems (ADAS) then you will need to have a new windshield calibrated, if you get a replacement. This is a standard and essential service that is required for all new windshields in vehicles with ADAS technology. Many of the sensors and cameras are placed near the windshield, which is why the calibration is so necessary. 

You want to be sure the company you hire also offers this service. so your safety features function correctly. Not only that, if you decide to skip the ADAS calibration, it could void your manufacturer’s warranty or cause issues with an insurance claim if you’re in an accident due to the safety features malfunctioning.

Click here to learn more about ADAS calibration.

Insurance

Your insurance provider will likely want you to work with an auto glass service that's in their network. However, you shouldn’t contact the insurance company first because they’ll direct you to the service they prefer, which may not be the best option. You have the right to choose the auto glass company you hire, as long as they're in your network.

Reputable auto glass companies work with all insurance providers. The best ones will contact your provider and handle the claim, so you don’t have to. These are the insurance services you want to look for in an auto glass company when you’re searching for the best. 

Want to learn more about insurance claims assistance? Click here.

Warranty

The best auto glass companies give their customers a warranty on windshield replacements and other services. They guarantee the glass and the work behind it. You want to hire a company that is willing to back up their work. The best auto glass companies do this because they know that they’re going to do the job right the first time. Avoid companies that don’t offer warranties on parts or labor. 

Are You Looking for an Auto Glass Service in the Myrtle Beach and Conway, SC Areas?

If you discover damage to the auto glass on your vehicle and you're in or near Myrtle Beach, Conway, Carolina Forest, or the surrounding areas of South Carolina, contact us at Riteway Auto Glass. We have been repairing and replacing windshields in this area for over twenty years. Our technicians are fully certified, and we will work directly with your insurance provider.